Using a Mobile Phone
General Phone Information
Calls may disconnect in the following situations:
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Insufficient network coverage
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Lack of free voice channels when you travel into a new transmitter/receiver area (cell)
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Phone SIM card is not compatible with the available network
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The second SIM card of a Twincard mobile phone is already logged onto the network
In addition, voice quality may fluctuate. The infotainment system supports high quality calls in HD Voice®, but this depends on HD Voice® being supported by both the mobile phone in use and the network.
Setting Reception and Transmission Volume
Note: A phone must be active to access these settings.
This setting helps ensure optimal speech reception and transmission quality.
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Open the Phone menu.
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Select the Bluetooth icon. The Bluetooth Devices menu opens.
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Select the three dots to the right of the phone to access that phone's options.
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Select Reception Volume and set the volume.
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Select the back arrow.
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Select Transmission Volume and set the volume.
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Return to the main phone screen by pressing the back arrow or selecting the physical phone button at the bottom of the infotainment screen.
Searching for a Contact and Making a Call
Note: A phone must be active to access these settings.
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Open the Phone menu.
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Select the magnifying glass icon for Search. A keyboard opens.
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Start entering the first or last name of a contact or a partial or full phone number. As you type a number will appear next to the icon for the results list showing how many phone contacts have that series of characters.
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When the number is small enough, select the results list icon to the right of the search box. A results list appears.
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Select the desired contact. The contact card appears.
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Select the desired contact phone number. A call is placed.
Starting Phone Voice Recognition
Note: When in two phone mode, the phone voice recognition is only available on the primary phone.
Press and hold the Voice button on the right-hand OFN steering wheel pod for at least one second. Phone voice recognition is now available.
Ending Phone Voice Recognition
Press either the Mute Volume or End Call button on the right-hand OFN steering wheel pod. Mobile phone voice recognition has ended.
Making a Call
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Open the Phone menu. The primary phone menu appears.
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Select the number pad icon or select Contacts or Call List menu.
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If using the number pad, enter a number. Select the green phone receiver icon. The call is made.
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If using the Contact's menu, select a contact. The contacts information is shown. Select a phone number. The call is made.
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If using the Call List menu, select the phone number. The call is made.
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Accepting a Call
There are two ways to accept a call:
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Press the Accept Call button on the right-hand OFN steering wheel pod.
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Select the accept call button on the infotainment screen.
Ending or Rejecting a Call
There are two ways to end or reject a call:
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Press the End Call button on the right-hand OFN steering wheel pod.
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Press the end call button on the infotainment screen.
Putting an Active Call on Hold and Taking if Off Hold
Note: The function and behavior of taking calls on and off hold and accepting and rejecting waiting calls can vary depending on the phone, phone plan, and network provider. If functions and behavior vary from these directions, consult the manufacturer's operating instructions and provider information.
A call on hold can be ended by selecting the End Call button on either the right-hand OFN steering wheel pod or the infotainment screen.
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Select the active call number. The call is put on hold.
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Select the active call number. The call is taken off hold.
Accepting a Waiting Call in Single Phone Mode
If there is an incoming call while a call is being conducted, a screen notification is shown. Depending on the mobile phone and network provider, you may also hear a sound.
Tap on the Accept Call button on either the right-hand OFN steering wheel pod or the infotainment screen. The waiting call is now active. The previous call has been put on hold.
Accepting a Waiting Call in Two Phone Mode
If two phone mode is active and the second call is incoming on the secondary phone, you may hear a signal in addition to getting a screen notification and hearing a sound.
Note: Accepting a incoming waiting call on the secondary phone while in two phone mode with a call on hold on the primary phone, will end the active call on the secondary phone.
Tap on the Accept Call button on either the right-hand OFN steering wheel pod or the infotainment screen. The waiting call is now active. The previous call has been on hold
Switching Between Calls
If there is an active call and another call connection has been established, there are two ways to switch back and forth between calls:
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Select the Switch Calls icon of two arrows pointed in opposite directions on the infotainment screen.
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Select the waiting call. The active call is put on hold. The chosen call is active.
Note: On some mobile phones, ending the active call will automatically take the call waiting off hold.
Functions Available During a Call
The following functions are available during an active call:
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The microphone: selecting the microphone turns it on or off.
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The number pad: can be used to send Dual Tone Multiple Frequency (DTMF) tones.
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The Transfer to Phone icon: transfers an active hands-free call over to the phone.