Connecting and Disconnecting a Phone Using Bluetooth®
One can connect or authorize a mobile device such as a smartphone to interact with the ICC5 infotainment system through the Phone menu.
Up to fifteen mobile phones can be authorized at a time.
Note: The Smartphone menu is for connecting a device via MirrorLink®, Android Auto™ or Apple CarPlay™.
Requirements:
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Bluetooth® is activated on the mobile phone.
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The phone is visible to Bluetooth®.
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Bluetooth® is activated on the infotainment system.
Activating Bluetooth®
Note: An iPhone may be connected to the infotainment system via Apple CarPlay.
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Open Settings by selecting the gear shortcut icon in the lefthand corner of the screen.
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Select Connectivity.
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Make sure Bluetooth is turned on.
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Make sure Bluetooth is active on the phone and the phone is visible via Bluetooth.
Connecting a Phone Using Bluetooth®
Older phones may require that an authorization code be manually entered on the mobile phone and into the infotainment system.
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Open the Device Manager.
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Select Connect Device.
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Select Connect New Device. The vehicle searches for the device.
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If the connection fails, the message My Device Was Not Found will appear. Verify the Activating Bluetooth requirements have been met.
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Select the My Device Was Not Found message or press the reload icon at the top right to have the vehicle rescan for devices.
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When a device is found, the name of that device will appear on the screen in addition to the message My Device Was Not Found. Select the device name.
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A pop-up will appear asking for verification of a passkey on the phone. Verify the passkey. The device is authorized and connected.
Note: The phone will automatically reconnect to the system when in range until deauthorized either in the ICC5 infotainment system or on the phone itself.
The Phone Menu
Once a phone is authorized and connected, a mobile phone menu for that phone is available.
In addition, the call list and contacts of the primary phone are loaded and accessible.
The phone menu provides a search function for the primary phone's contacts, a number pad for calling people not in the contact list, and access to Bluetooth and phone specific settings.
Connecting a Second Phone
Connecting a second phone follows the same process as connecting the initial phone, however the call list and contacts of the second phone are not loaded.
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Open the Device Manager.
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Select Connect Device.
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Select Connect New Device. The vehicle searches for the device.
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When a device is found, the name of that device will appear on the screen in addition to the message My Device Was Not Found. Select the device name.
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A pop up will appear asking for verification of a passkey on the phone. Verify the passkey. The device is authorized and connected.
Note: The phone will now automatically reconnect to the system when in range until deauthorized either in the ICC5 infotainment system or on the phone itself.
Two Phone Mode
In two phone mode, the primary mobile phone can access the phone's contact and call list on the infotainment system and make outgoing calls and receive incoming calls; the secondary mobile phone can receive incoming calls.
Switching Primary and Secondary Phones
Note: When the secondary phone becomes the primary phone, that phone's contacts and call list are loaded into the system. The previous primary phone, now the secondary phone, has no data accessible on the system.
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Open the Phone menu. The primary active phone's name should display in the upper left.
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Select the gear icon to access the setting for the phone. The Options screen appears.
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Choose which of the following options to change:
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Synchronize Contacts Automatically
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Synchronize contacts: this options is only available if Synchronize Contacts Automatically is turned off.
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Delete Contacts: deletes all contacts downloaded from the active phone. Only available if Synchronize Contacts Automatically is turned off.
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Delete Call List: deletes the call list downloaded from the active phone.
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Name Format: names may be displayed as Last, First; Last First; or First Last.
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Bluetooth: Access Device Manager to connect a new phone, deauthorize a phone, and control a phone's transmission and reception volume.
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Disconnecting a Phone
A phone may disconnect from the system for the following reasons:
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It moves out of range
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It is shut off or otherwise loses power
The phone should automatically reconnect when on and in range of an active system it is authorized to connect to. To cancel this automatic pairing, the phone must be deauthorized either on the system or on the phone.
Reconnecting a Phone
If a phone does not automatically reconnect to an authorized vehicle, do the following:
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Open the Phone menu.
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Select Connect Device or, if this is not available, select the Bluetooth icon. The Bluetooth Devices menu opens.
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Find the phone under Authorized Devices and select the phone name. The vehicle will connect with the phone.
Note: if the connection fails, double check that Bluetooth is active on the phone and the phone is visible to Bluetooth.
Replacing a Phone
Replacing a mobile phone is the same process as connecting a phone.
To deauthorize the mobile phone being replaced, see Deauthorizing a Phone Through the Phone Menu in this chapter.
Deauthorizing a Phone Through the Phone Menu
Deauthorizing a mobile phone, either the primary or secondary phone, can be done in via the Phone menu or through system Settings.
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Open the Phone menu.
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Select the Bluetooth icon at the bottom of the screen. The Bluetooth Devices menu opens showing a list of active and authorized phones.
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If necessary, swipe down the screen to see a list of all authorized devices.
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Select the three dots to the right of the phone to deauthorize. The list of options available for that phone displays.
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Select Deauthorize. The system asks for verification.
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Select Yes. The phone is deauthorized.
Deauthorizing a Phone Through Settings
Deauthorizing a mobile phone, either the primary or secondary phone, can be done in via the Phone menu or through Settings.
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Open the Settings menu by selecting the shortcut icon of a gear in the lower left corner. The system settings menu opens.
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Select Connectivity. The Wi-Fi & Bluetooth menu opens.
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Select Device Manager. The Bluetooth Devices menu opens showing a list of active and authorized phones.
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Select the three dots to the right of the phone to deauthorize. The list of options available for that phone opens.
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Select Deauthorize. The system asks for verification.
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Select Yes. The phone is deauthorized.