Customer Assistance Label
The customer assistance center telephone number is printed on the customer assistance label. The label also includes a QR code encoded with the VIN, readable by dealer apps, to bring up information about the vehicle.
For vehicles domiciled in Mexico this label will be in Spanish as shown in Fig.. For vehicles domiciled in the United States it will printed in English as shown in Fig..
Fig. 1, Customer Assistance Label, Spanish
Fig. 2, Customer Assistance Label, English
The customer assistance label is located on the left-hand B-pillar, as shown in .
Table 1, EPA Regulations
|
EPA Regulations |
|
|
Regulation |
Emissions Components |
|
EPA07 (Reduction of nitrogen oxides (NOx) emissions to 1.1 g/bhp-hr, and particulate matter emissions to 0.01 g/bhp-hr) |
Aftertreatment device (ATD) containing a diesel particulate filter that traps soot and ash.* |
|
EPA10 (Reduction of NOx emissions to 0.2 g/bhp-hr) |
EPA07-type ATD, with additional selective catalyst reduction (SCR) technology that utilizes diesel exhaust fluid (DEF) to convert NOx to nitrogen and water vapor. |
|
GHG14 (Reduction of greenhouse gas emissions) |
Fuel efficiency components including, but not limited to, engines, tires, aerodynamic components, vehicle speed limiters, and idle reduction timers specifically designed to meet regulatory fuel efficiency and greenhouse gas emissions standards. |
|
GHG17 |
Fuel efficiency components including, but not limited to, engines, tires, aerodynamic components, vehicle speed limiters, and idle reduction timers specifically designed to meet regulatory fuel efficiency and greenhouse gas emissions standards. |
|
GHG21 |
GHG14/17 components plus additional components including, but not limited to, transmissions, axles, predictive technologies, idle reduction technologies for vocational vehicles, and tire pressure monitoring systems. |
Table 1, EPA Regulations
* Cummins and Detroit ATD's are also equipped with a diesel oxidation catalyst to break down pollutants.
Table 2, Emission Regulations by Model Year
|
Emission Regulations by Model Year |
||
|
Model Year |
Engine Regulation |
Vehicle Regulation |
|
2007–2009 |
EPA07 |
N/A |
|
2010–2012 |
EPA10 |
N/A |
|
2013–2015 |
EPA10, GHG14 |
GHG14 |
|
2016 |
EPA10, GHG17 |
GHG14 |
|
2017–2020 |
EPA10, GHG17 |
GHG17 |
|
2021–and later |
EPA10, GHG21 |
GHG21 |