Customer Assistance Label

4900 dm 01.02.000

The customer assistance center telephone number is printed on the customer assistance label. The label also includes a QR code encoded with the VIN that dealer applications can scan to bring up information about the vehicle. See Fig.

Fig. 1, Customer Assistance Label

The customer assistance label is located on the driver-side door A-pillar, as shown in Fig..

  1. Component GWR Label

  2. Customer Assistance Label

Fig. 2, Western Star A-Pillar Labels

Note:
Parent topic: Vehicle Identification
Document Number: 0000121322
Manual Publication Date: 2024-06-10
Topic Publication Date: 2024-06-10