What To Do When Trace Gas Levels Are Detected
Look in the mirrors for evidence of white smoke escaping from behind the cab or from the batteries.
If there is smoke:
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Pull over into a safe location as soon as possible.
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Turn off the ignition, set the park brake, press the eStop button, and exit the vehicle.
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Move a safe distance from the vehicle, fifty to one hundred feet if possible. Avoid inhaling the smoke. When in a safe location, call emergency services.
Notice: If possible, set out reflectors or flares to keep other people and vehicles at a safe distance and to guide them around the vehicle.
If the alarm is false, do not consider the area clear until emergency responders have declared the area safe, all alarm indicators are OFF, and the alarm panel light illuminates green.
If smoke or flames are coming from a high voltage battery, trained emergency responders should use large amounts of water to cool the battery. Battery fires can take up to 24 hours to extinguish. Emergency responders should consider allowing the battery to burn in place.
Do not tow a vehicle until all fires have been extinguished and the high-voltage batteries are no longer giving off heat. After a fire, do not store a towed vehicle indoors.
If there is no smoke:
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Pull over into a safe location.
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Turn off the ignition, set the park brake, and exit the vehicle.
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If applicable, call a supervisor for assistance.
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Observe the vehicle for fifteen minutes.
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If you observe smoke, move a safe distance from the vehicle, fifty to one hundred feet if possible. Avoid inhaling the smoke. When in a safe location, call emergency services.
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If no smoke is observed after fifteen minutes, enter the truck and check for high-voltage or battery faults and warnings.
If faults are active HV related fault codes that prevent High Voltage from energizing, contact a supervisor. If there are HV related fault codes, but HV is energized and truck is able to drive, follow the information displayed on the instrumentation cluster or B-panel (most likely drive to nearest service center).
If no faults are present, drive the vehicle to the nearest service center. The vehicle should not be in operation until the problem is diagnosed and resolved.