Customer Assistance Label

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The customer assistance center telephone number is printed on the customer assistance label. The label also includes a QR code encoded with the vehicle identification number (VIN), readable by dealer apps, to bring up information about the vehicle.

For vehicles domiciled in Mexico this label will be in Spanish as shown in Fig.. For vehicles domiciled in the United States it will printed in English as shown in  Fig..

Fig. 1, Customer Assistance Label, Spanish

Fig. 2, Customer Assistance Label, English

The customer assistance label is located on the left-hand B-pillar, as shown in Fig..

  1. Customer Assistance Label

  2. FMVSS Certification Label

  3. Noise Emission Label

  4. Entry/Exit Warning Label

Fig. 3, Left-Hand B-Pillar Labels, United States

Note:
Parent topic: Vehicle Identification
Document Number: 0000117274
Manual Publication Date: 2025-02-11
Topic Publication Date: 2024-05-09