Customer Assistance Label

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The customer assistance center telephone number is printed on the customer assistance label. The label also includes a QR code encoded with the VIN, readable by dealer apps, to bring up information about the vehicle.

For vehicles domiciled in Mexico this label will be in Spanish as shown in Fig.. For vehicles domiciled in the United States it will printed in English as shown in Fig..

Fig. 1, Customer Assistance Label, Spanish

Fig. 2, Customer Assistance Label, English

The customer assistance label is located on the left-hand B-pillar, as shown in Fig..

  • Left-Hand B-Pillar

  • Left-Hand Door

  • Right-Hand B-Pillar

  1. Primary Noise Emission Control Label (Mexico or United States)

  2. Customer Assistance Label (United States or Mexico)

  3. FMVSS Certification Label or Spanish Weights and Measurement Label

  4. Canada Certification Label or FMVSS Certification Label

  5. Entry/Exit Warning Decal

  6. Vehicle Emission Control Information Label

  7. Secondary Noise Emission Control Label (English)

  8. Mexico Certification Label

  9. Component GWR Label (Spanish or English)

Fig. 3, Label Locations

Note:
Parent topic: Vehicle Identification
Document Number: 0000107675
Manual Publication Date: 2024-05-03
Topic Publication Date: 2024-05-02