Locked In Gear

4700 d 15.02.008

If the vehicle is shut down while in gear, the transmission may become locked in gear. The transmission will attempt to get to neutral during the next power-up if neutral is selected on the shift selection module. If neutral can't be achieved, a dash (–) will appear on the gear indicator when the vehicle is restarted.

Complete the following steps.

  1. Set the parking brake.
  2. Turn off the ignition and wait at least two minutes.
  3. Depress the brake pedal and release the parking brake.
  4. On vehicles with an AutoShift transmission, depress the clutch partway to the floor.
  5. Select neutral by pressing the neutral button (N) on the shift selection module, then turn on the ignition key. Do not attempt to start the engine yet.
  6. Release the pressure on the brake pedal slightly.
  7. Once the transmission is in neutral, a solid N will appear on the gear indicator and the vehicle will start. Apply the service brakes and start the engine.
  8. If the gear indicator continues to display a dash, contact an authorized Western Star or Eaton service facility.
Note:
Document Number: 0000118636
Manual Publication Date: 2024-05-13
Topic Publication Date: 2024-06-10