Customer Assistance Label

ALL FTL/WST DMs except P3; Vehicle Identification Chapter

The customer assistance center telephone number is printed on the customer assistance label. The label also includes a QR code encoded with the VIN, readable by dealer apps, to bring up information about the vehicle.

For vehicles domiciled in the United States the label is printed in English, as shown in Fig. .

Fig. 1, Customer Assistance Label, English

Note:
Parent topic: Vehicle Identification
Document Number: 0000159694
Manual Publication Date: 2024-05-13
Topic Publication Date: 2026-10-08