Reporting Safety Defects

Vehicles domiciled in the USA that are thought to have a defect that could cause a crash, injury, or death, should immediately be reported to the National Highway Traffic Safety Administration (NHTSA) and Daimler Trucks North America LLC.

If the NHTSA receives similar complaints, it may open an investigation; if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer, or Daimler Trucks North America LLC.

To contact NHTSA, call the Vehicle Safety Hotline toll-free at 1-888-327-4236 (TTY: 1-800-424-9153).

To e-mail NHTSA, go to www.safertruck.gov/ .

You can contact NHTSA by mail at: Administrator, NHTSA Headquarters, 1200 New Jersey Avenue SE, West Building, Washington, DC 20590.

For more information about motor vehicle safety, go to www.safertruck.gov/.

To contact Freightliner about a concern about a specific vehicle call the Customer Assistance Center at 1-800-385-4357 or complete a Product Concern Form .

Vehicles domiciled in Canada that are thought to have a defect that could cause a crash, injury, or death, should immediately be reported to Transport Canada and Daimler Trucks North America LLC.

If Transport Canada receives similar complaints, it may open an investigation; if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, Transport Canada cannot become involved in individual problems between you, your dealer, or Daimler Trucks North America LLC.

To contact Freightliner about a concern about a specific vehicle call the Customer Assistance Center at 1-800-385-4357 or complete a Product Concern Form .

To contact Transport Canada, call the Defect Investigations and Recalls Division toll-free in Canada at 1-800-333-0510 or 819-994-3328 in the Gatinuau-Ottawa area or internationally.

You can also contact Transport Canada by mail at: Transport Canada, 330 Sparks Street, Ottawa, Ontario, K1A 0N5 Canada.

The following websites contain more information on Canadian recalls:

English: www.tc.gc.ca/recalls.

French: www.tc.gc.ca/rappels.

For additional road safety information, please visit the Road Transportation website:

English: www.tc.gc.ca/en/services/road

French: www.tc.gc.ca/fr/services/routier