Customer Assistance Label
The customer assistance label is located on the left-hand B-pillar, as shown in Fig..
-
Customer Assistance Label
-
FMVSS Certification Label
-
Noise Emission Label
-
Entry/Exit Warning Label
Fig. 1, Left-Hand B-Pillar Labels, United States
The customer assistance center telephone number is printed on the customer assistance label. The label also includes a QR code encoded with the vehicle identification number (VIN), readable by dealer apps, to bring up information about the vehicle.
For vehicles domiciled in Mexico this label is in Spanish as shown in Fig.. For vehicles domiciled in the United States it is printed in English as shown in Fig..
Fig. 2, Customer Assistance Label, Spanish
Fig. 3, Customer Assistance Label, English
See Table. for emission regulations by model year. See Table. for EPA regulations.
Table 1, Emission Regulations by Model Year
|
Emission Regulations by Model Year |
||
|
Model Year |
Engine Regulation |
Vehicle Regulation |
|
2021–and later |
EPA10, GHG21 |
GHG21 |
Table 1, Emission Regulations by Model Year
Table 2, EPA Regulations
|
EPA Regulations |
|
|
Regulation |
Emissions Components |
|
EPA10 (Reduction of NOx emissions to 0.2 g/bhp-hr) |
EPA07-type ATD, with additional selective catalyst reduction (SCR) technology that utilizes diesel exhaust fluid (DEF) to convert NOx to nitrogen and water vapor. |
|
GHG21 |
GHG14/17 components plus additional components including, but not limited to, transmissions, axles, predictive technologies, idle reduction technologies for vocational vehicles, and tire pressure monitoring systems. |