Customer Assistance Label

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The customer assistance center telephone number is printed on the customer assistance label as shown, see Fig.. The label also includes a QR code encoded with the VIN, readable by dealer apps, to bring up information about the vehicle.

Fig. 1, Customer Assistance Label

The customer assistance label is located on the left-hand B-pillar as shown, see Fig..

  • Left-Hand B-Pillar

  • Left-Hand Door

  • Right-Hand B-Pillar

  1. Noise Emission Control Label

  2. Customer Assistance Label

  3. FMVSS Certification Label

  4. Canada Certification Label

  5. Entry/Exit Warning Decal

  6. Vehicle Emission Control Information Label

  7. Component GWR Label

Fig. 2,  Label Locations

Note:
Parent topic: Vehicle Identification
Document Number: 0000086627
Manual Publication Date: 2024-03-21
Topic Publication Date: 2025-02-13